User-Centric Design for Seamless Cloud Platform
Billing and Management Solution
Project Summary
A cloud platform management tool to unify and streamline cloud cost management, optimising expenses and providing actionable insights.
Result
We developed a streamlined approach to cost management.
Provided enhanced payment processes.
We provided improved insights to help you make better decisions.
My Responsibilities
As the lead UX designer, I was responsible for:
Conducting user interviews with finance managers & devops engineers
Defining IA & user flows
Designing the web dashboard and optimization workflows
Prototyping and testing via moderated and unmoderated sessions
Collaborating closely with frontend/devops teams for implementation
User-Centric Design for Seamless Cloud Platform Billing and Management Solution
Project Summary
A cloud platform management tool to unify and streamline cloud cost management, optimising expenses and providing actionable insights.
Result
We developed a streamlined approach to cost management.
Provided enhanced payment processes.
We provided improved insights to help you make better decisions.
My Responsibilities
As the lead UX designer, I was responsible for:
Conducting user interviews with finance managers & devops engineers
Defining IA & user flows
Designing the web dashboard and optimization workflows
Prototyping and testing via moderated and unmoderated sessions
Collaborating closely with frontend/devops teams for implementation
User-Centric Design for Seamless Cloud Platform
Billing and Management Solution
Project Summary
A cloud platform management tool to unify and streamline cloud cost management, optimising expenses and providing actionable insights.
Result
We developed a streamlined approach to cost management.
Provided enhanced payment processes.
We provided improved insights to help you make better decisions.
My Responsibilities
As the lead UX designer, I was responsible for:
Conducting user interviews with finance managers & devops engineers
Defining IA & user flows
Designing the web dashboard and optimization workflows
Prototyping and testing via moderated and unmoderated sessions
Collaborating closely with frontend/devops teams for implementation
The Challenge
Cloud cost management is often complex, opaque, and reactive. Startups and scale-ups struggle to track spend across AWS, Azure, and GCP. Finance teams and developers rarely speak the same language when it comes to cloud costs.
Klaudworks aimed to build a unified dashboard to simplify visibility, automate cost-saving recommendations, and align engineering and finance teams—without overwhelming them.
The Challenge
Cloud cost management is often complex, opaque, and reactive. Startups and scale-ups struggle to track spend across AWS, Azure, and GCP. Finance teams and developers rarely speak the same language when it comes to cloud costs.
Klaudworks aimed to build a unified dashboard to simplify visibility, automate cost-saving recommendations, and align engineering and finance teams—without overwhelming them.
The Challenge
Cloud cost management is often complex, opaque, and reactive. Startups and scale-ups struggle to track spend across AWS, Azure, and GCP. Finance teams and developers rarely speak the same language when it comes to cloud costs.
Klaudworks aimed to build a unified dashboard to simplify visibility, automate cost-saving recommendations, and align engineering and finance teams—without overwhelming them.
Discovery & Research
We kicked off with stakeholder interviews, surveys, and competitive audits. Using affinity mapping, we synthesized findings into three core pain points:
Discovery & Research
We kicked off with stakeholder interviews, surveys, and competitive audits. Using affinity mapping, we synthesized findings into three core pain points:
Discovery & Research
We kicked off with stakeholder interviews, surveys, and competitive audits. Using affinity mapping, we synthesized findings into three core pain points:
Our Design Goals
With the insights in hand, we defined clear design goals:
Our Design Goals
With the insights in hand, we defined clear design goals:
Our Design Goals
With the insights in hand, we defined clear design goals:
Project Analysis
I performed a UX and competitive analysis to investigate the current offerings in the market.
Complexity and Learning Curve
Participants noted the complexity associated with managing multiple cloud accounts across different platforms.
Limited Visibility at once
The compatibility of multiple cloud providers and different platforms posed significant challenges in terms of seamless connectivity and interoperability.
Research insights
Klaudworks opportunities
Ease of Use
Cloud platform management tools, offer user-friendly interfaces and simplified workflows, making it easier for users to make payment, view all cloud provider in one place & invite organisation users.
Performance Monitoring
Participants emphasised the importance of real-time monitoring and performance analytics across multiple cloud accounts, allowing them to identify bottlenecks, optimise resource allocation, and ensure optimal application performance.
Project Analysis
I performed a UX and competitive analysis to investigate the current offerings in the market.
Complexity and Learning Curve
Participants noted the complexity associated with managing multiple cloud accounts across different platforms.
Limited Visibility at once
The compatibility of multiple cloud providers and different platforms posed significant challenges in terms of seamless connectivity and interoperability.
Research insights
Klaudworks opportunities
Ease of Use
Cloud platform management tools, offer user-friendly interfaces and simplified workflows, making it easier for users to make payment, view all cloud provider in one place & invite organisation users.
Performance Monitoring
Participants emphasised the importance of real-time monitoring and performance analytics across multiple cloud accounts, allowing them to identify bottlenecks, optimise resource allocation, and ensure optimal application performance.
Project Analysis
I performed a UX and competitive analysis to investigate the current offerings in the market.
Complexity and Learning Curve
Participants noted the complexity associated with managing multiple cloud accounts across different platforms.
Limited Visibility at once
The compatibility of multiple cloud providers and different platforms posed significant challenges in terms of seamless connectivity and interoperability.
Research insights
Klaudworks opportunities
Ease of Use
Cloud platform management tools, offer user-friendly interfaces and simplified workflows, making it easier for users to make payment, view all cloud provider in one place & invite organisation users.
Performance Monitoring
Participants emphasised the importance of real-time monitoring and performance analytics across multiple cloud accounts, allowing them to identify bottlenecks, optimise resource allocation, and ensure optimal application performance.
Problem-Solving Journey: How Might We
How might we create an intuitive onboarding process for both reseller customers and billing partners?
How might we provide clear insights into cost distribution across different cloud services?
How might we streamline the process of identifying and optimizing underutilized resources?
How might we ensure that the payment process is seamless, automated, and transparent?
Problem-Solving Journey: How Might We
How might we create an intuitive onboarding process for both reseller customers and billing partners?
How might we provide clear insights into cost distribution across different cloud services?
How might we streamline the process of identifying and optimizing underutilized resources?
How might we ensure that the payment process is seamless, automated, and transparent?
Problem-Solving Journey: How Might We
How might we create an intuitive onboarding process for both reseller customers and billing partners?
How might we provide clear insights into cost distribution across different cloud services?
How might we streamline the process of identifying and optimizing underutilized resources?
How might we ensure that the payment process is seamless, automated, and transparent?
Ideating & Solutions
Klaudworks offers a comprehensive solution to address these challenges:
Onboarding Flow
Design a step-by-step onboarding process that guides users through account creation, role setup, and linking.
Cost Visualisations
Develop interactive visualisations that display cost distribution and trends across various services.
Seamless Payment Workflow
Design a payment process that integrates with user wallets and cloud providers, offering transparency into costs and charges.
Ideating & Solutions
Klaudworks offers a comprehensive solution to address these challenges:
Onboarding Flow
Design a step-by-step onboarding process that guides users through account creation, role setup, and linking.
Cost Visualisations
Develop interactive visualisations that display cost distribution and trends across various services.
Seamless Payment Workflow
Design a payment process that integrates with user wallets and cloud providers, offering transparency into costs and charges.
Ideating & Solutions
Klaudworks offers a comprehensive solution to address these challenges:
Onboarding Flow
Design a step-by-step onboarding process that guides users through account creation, role setup, and linking.
Cost Visualisations
Develop interactive visualisations that display cost distribution and trends across various services.
Seamless Payment Workflow
Design a payment process that integrates with user wallets and cloud providers, offering transparency into costs and charges.
Research
Extensive research was conducted to understand user needs, pain points, and expectations. User personas were created: Rebecca Simmons, a Senior DevOps Engineer, and Alex Martinez, an Entrepreneur. Their goals, behaviours, and challenges were thoroughly examined to inform the design process.
Research
Extensive research was conducted to understand user needs, pain points, and expectations. User personas were created: Rebecca Simmons, a Senior DevOps Engineer, and Alex Martinez, an Entrepreneur. Their goals, behaviours, and challenges were thoroughly examined to inform the design process.
Research
Extensive research was conducted to understand user needs, pain points, and expectations. User personas were created: Rebecca Simmons, a Senior DevOps Engineer, and Alex Martinez, an Entrepreneur. Their goals, behaviours, and challenges were thoroughly examined to inform the design process.
User Personas
The users of Klaudworks are typically financial managers, DevOps engineers, and IT managers who are responsible for managing cloud and software costs within their organisations. These Cloud users monitor usage, expenses, identify waste, optimise costs. Klaudworks ingests data, unifies costs, provides insights for cost optimisation.
User Personas
The users of Klaudworks are typically financial managers, DevOps engineers, and IT managers who are responsible for managing cloud and software costs within their organisations. These Cloud users monitor usage, expenses, identify waste, optimise costs. Klaudworks ingests data, unifies costs, provides insights for cost optimisation.
User Personas
The users of Klaudworks are typically financial managers, DevOps engineers, and IT managers who are responsible for managing cloud and software costs within their organisations. These Cloud users monitor usage, expenses, identify waste, optimise costs. Klaudworks ingests data, unifies costs, provides insights for cost optimisation.
Analysis
The research revealed that both user groups require a unified platform that simplifies cloud expense management. They seek comprehensive cost analysis, resource optimisation capabilities, intuitive visualisations, and automated payment processes. The personas highlighted the need for efficient solutions that save time and support informed decision-making.
Analysis
The research revealed that both user groups require a unified platform that simplifies cloud expense management. They seek comprehensive cost analysis, resource optimisation capabilities, intuitive visualisations, and automated payment processes. The personas highlighted the need for efficient solutions that save time and support informed decision-making.
Analysis
The research revealed that both user groups require a unified platform that simplifies cloud expense management. They seek comprehensive cost analysis, resource optimisation capabilities, intuitive visualisations, and automated payment processes. The personas highlighted the need for efficient solutions that save time and support informed decision-making.
Information Architecture
Information Architecture
Information Architecture
UI Designs
UI Designs
UI Designs
Iterations
Several iterations of the design were created and tested with potential users to ensure usability, clarity, and effectiveness. Feedback was incorporated into the design to improve user experience and address any pain points.
Resource Management
Tools for identifying underutilised resources enable efficient resource allocation and cost reduction.
Seamless Payment
The platform seamless payment processes, ensuring timely remittance of payments to cloud providers.
Cost Analysis
Robust cost analysis features provide insights into how costs are distributed across different services, applications, or projects.
Visualisations
Clear visualisations present data in an easily understandable format, aiding decision-making.
Iterations
Several iterations of the design were created and tested with potential users to ensure usability, clarity, and effectiveness. Feedback was incorporated into the design to improve user experience and address any pain points.
Resource Management
Tools for identifying underutilised resources enable efficient resource allocation and cost reduction.
Seamless Payment
The platform seamless payment processes, ensuring timely remittance of payments to cloud providers.
Cost Analysis
Robust cost analysis features provide insights into how costs are distributed across different services, applications, or projects.
Visualisations
Clear visualisations present data in an easily understandable format, aiding decision-making.
Iterations
Several iterations of the design were created and tested with potential users to ensure usability, clarity, and effectiveness. Feedback was incorporated into the design to improve user experience and address any pain points.
Resource Management
Tools for identifying underutilised resources enable efficient resource allocation and cost reduction.
Seamless Payment
The platform seamless payment processes, ensuring timely remittance of payments to cloud providers.
Cost Analysis
Robust cost analysis features provide insights into how costs are distributed across different services, applications, or projects.
Visualisations
Clear visualisations present data in an easily understandable format, aiding decision-making.
Reflections
Throughout the design process, the team remained focused on the core objectives: simplifying cloud expense management, offering actionable insights, and optimizing resource utilization. The iterative approach allowed for continuous improvement based on user feedback, ensuring that Klaudworks meets the diverse needs of its users.
Reflections
Throughout the design process, the team remained focused on the core objectives: simplifying cloud expense management, offering actionable insights, and optimizing resource utilization. The iterative approach allowed for continuous improvement based on user feedback, ensuring that Klaudworks meets the diverse needs of its users.
Reflections
Throughout the design process, the team remained focused on the core objectives: simplifying cloud expense management, offering actionable insights, and optimizing resource utilization. The iterative approach allowed for continuous improvement based on user feedback, ensuring that Klaudworks meets the diverse needs of its users.
All Rights Reserved © Fater Cephas Weror
Generated 2023
All Rights Reserved © Fater Cephas Weror
Generated 2023
All Rights Reserved © Fater Cephas Weror
Generated 2023